Frequently Asked Questions
Everything you need to know about our fresh-roasted beans and delivery.
How do you ensure the freshness of your coffee beans?
We roast our beans daily in small batches. Every bag is stamped with a 'Roasted On' date, ensuring you receive your coffee at its peak flavor profile.
What is the best way to store my coffee?
To maintain freshness, store your beans in an airtight container in a cool, dark place. Avoid the fridge or freezer, as moisture can compromise the oils and flavor.
How long does shipping take for online orders?
Orders are typically processed within 24 hours. Standard shipping takes 3-5 business days, while express options are available for those who need their caffeine fix sooner.
Can I set up a recurring coffee subscription?
Yes! You can choose your favorite blend, grind size, and delivery frequency. Subscriptions can be paused, modified, or canceled at any time through your account dashboard.
Do you offer different grind sizes for different brewing methods?
Absolutely. You can select your preferred grind—from coarse for French Press to fine for Espresso—on the product page before adding it to your cart.
What is your return policy for food products?
Due to the perishable nature of coffee, we cannot accept returns on opened bags. However, if there is an issue with your order or quality, please contact us within 14 days for a replacement or refund.